ABOUT SIZE: THIS IS US/EU SIZE. PLEASE READ THE SIZE CHART CAREFULLY

Also, you could contact us; we will help you to choose the right size.

•Chest: Around the chest to back (Not across the chest).

•Length: Measured from the neck seam to the bottom of the T-shirt.

• Sleeve: measured from the shoulder seam to the bottom edge of the sleeve opening.

SHIPPING & RETURNS

What is your return policy?

Because our products are custom printed and unique to each campaign, they will only qualify for refund if the product itself is flawed, if the quality of the printing is poor, or if the final product is materially different from the product presented on the site. You must submit a claim within 15 days of the delivery date. If there’s an issue with your product, please submit a claim through our online form. You’ll need your order number as well as the email address used to place the order. We will use this information to look into a replacement and prevent future errors. Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited. Please note that customers are responsible for return shipping rates.

My clothing doesn’t fit. What do I do?

You may exchange unworn, unused, and unwashed apparel items for a different size within 15 business days of the delivery date. We can only accept apparel exchanges for a different size, in the same style and color that was originally ordered. Please note that because our items are custom printed, we can only exchange once. Make sure to double check our size chart, which is also linked on the item’s page.

How long does a replacement, refund, or return take to process?

We review claims within 72 hours. After determining that your order qualifies for a replacement or exchange, domestic orders will typically ship 5-10 days from the claim approval date. For Alaska, Hawaii, Puerto Rico & International orders please allow an additional 2-3 weeks for delivery. Qualified refunds are processed immediately, but it may take 5-10 business days to appear on your statement depending on your method of payment. If we request that your item is returned to us, we’ll send the exchange or qualified refund your way after receiving your return. Please note that customers are responsible for return shipping rates.

To our valued customers:

First and foremost, we are committed to the health and safety of CLOTME employees.

In the event that government requirements affect our ability to get your products to you, we’ll let you know promptly at checkout.

If your order is shipping to a school or business, we recommend shipping to a residential address instead. We want to get your awesome products delivered ASAP and these destinations may be closed for the time being. If your package gets returned, we can’t always guarantee reshipment.

We know the current situation isn’t ideal, and we want to make it a bit better. We’re offering free upgrades to priority shipping within the US for customers affected by production delays.

We sincerely appreciate your patience and understanding. If you have any questions, please don’t hesitate to contact our customer service team at https://clotme.com/contact.

Wishing you health and happiness.

Contact us at anytime.

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